Privacy Policy — Procardcrafters

This Privacy Policy explains how Procardcrafters ("we", "us", or "our") collects, uses, and protects your information when you use our website at procardcrafters.com and our printing and fulfillment services. By using our services, you agree to the practices described here.

1. Information We Collect

Account information. When you sign in with Google, we receive your name, email address, and profile picture from your Google account.
Order information. Products you configure, quantities, shipping address, and order history.
Uploaded files. Design files (PDF, AI, PSD, images) you upload for printing.
Payment information. Payments are processed by our payment provider. We do not store your full card details on our servers.
Usage data. Device, browser, IP address, and interaction data collected via cookies and analytics tools.

2. How We Use Your Information

To create and manage your account and authenticate sign-in.
To process, produce, and ship your orders.
To provide order updates, tracking, and customer support.
To improve our products, website, and service quality.
To detect, prevent, and address fraud or security issues.

3. Google User Data

When you sign in with Google, we access only your basic profile (name, email address, and profile photo) for the purpose of creating your account and identifying you. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not sell Google user data, and we do not use it for advertising. You can revoke our access at any time from your Google Account permissions.

4. How We Share Information

We share information only as needed to operate our services, with:

Service providers for hosting, authentication, and database storage.
Payment processors to complete transactions.
Shipping carriers (such as FedEx) to deliver your orders.
Analytics providers to understand and improve site usage.
Authorities when required by law or to protect our rights.

We do not sell your personal information.

5. Cookies & Analytics

We use cookies and similar technologies for essential site functionality and to measure performance. We may use analytics and marketing tools (such as Google Analytics, Meta Pixel, TikTok Pixel, and Microsoft Clarity). You can control cookies through your browser settings.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account data at any time.

7. Your Rights

Depending on your location, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

8. Security

We use industry-standard safeguards, including encryption in transit, to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date above.

11. Contact Us

If you have questions about this Privacy Policy or your data, please reach out through our Contact page.